In these unprecedented times of the COVID-19 outbreak, our priority is to minimize the risk for you and our teams. We appreciate the trust you have in us, and we want to update you on the actions taken at our end for the safety and well-being of our employees, customers, and consumers. We regularly update our employees via internal media, as well as via our local management teams. We publish updated information as it becomes available to reduce exposure to and transmission of the Coronavirus.
- Work place distancing: Avoid multiple employees sharing vehicles, unless the resulting lone-working risk results in other significant safety risks (such as heavy lifting).
- "Employee Safety First" approach: Our number one priority is the wellbeing of our employees and customers. We follow all official recommendations, and we are committed to respond to the call for cohesion and solidarity to prevent the spread of the disease.
- Immediate response and monitoring: We encourage flexible work arrangements, adapted to different roles.We postponed all non-business essential events and trainings
- Extending our safety provision to the point of delivery: All teams are following stringent traceability protocols, undergoing daily health checks, and are stocked adequately with face masks and sanitizers. Staff is undergoing regular sensitization on the importance of maintaining personal hygiene, repeated washing of hands, and keeping a distance of at least 1-2m across interactions..
- Providing Guidance and the right information: Our Security and People Operations teams are providing information and daily training, feedback, and oversight to operating teams to ensure safety across our network.
- Personal hygiene:We ensure adequate supplies of disposable towels and soap. Encourage employees to wash their hands after each contact.
Increase cleaning routines:
These need to be carried out to the driver compartment entry/exit; steering wheel; at delivery and collection points; throughout the warehouse, offices; and in driver waiting rooms. There should also be surface wipe-downs at shift handovers to help reduce additional transmission.